If you are having trouble with receiving the verification code, please check for the following:
- Do you have the latest version of the app? If you visit the app store, you will see an “update” button if you have an older version.
- Did you enter the correct phone number?
- Do you already have an account associated with that phone number?
- Are you possibly in an area with bad network reception?
- Request another code be sent from the verification code entry screen shown below.
Please note that codes are not sent via email at this time.
If none of these apply, please use the Help tab in your app or email firstname.lastname@example.org with as much information as you can, and we will be happy to assist. We can also reset your account to the beginning so you may begin again.