How Our Support Messaging Works:
Submit a message to our Support Team directly for assistance. Our Support Team hours of operation are Monday through Friday, from 7:30 AM EST to 10:00 PM EST.
To make sure you don’t miss our response, we recommend enabling notifications in your app settings. You can expect to hear back from us within 4 hours during business hours. If you've reached out after hours, we’ll respond as soon as we’re back in action.
Our Chat AI is available to assist with many common questions outside of our regular business hours. If you need further assistance, our chat AI will place your request into our Support Inbox for resolution.