# Bluecrew Help Center

> Help center for Bluecrew

## English

### Application And Hiring Process

- [Bluecrew New Hire Process FAQs](http://help.bluecrewjobs.com/en/articles/5445848-bluecrew-new-hire-process-faqs.md): These are FAQs related to the newest version of the App 7.500.0 version
- [How do you fill out your application if you have no past work experience?](http://help.bluecrewjobs.com/en/articles/2752614-how-do-you-fill-out-your-application-if-you-have-no-past-work-experience.md): What if Bluecrew would be your first work experience?
- [Verification Code](http://help.bluecrewjobs.com/en/articles/1916089-verification-code.md): Trouble receiving verification code
- [What to do if my phone number or email is already in use](http://help.bluecrewjobs.com/en/articles/1221312-what-to-do-if-my-phone-number-or-email-is-already-in-use.md): Instructions on what to do if you are unable to create a BlueCrew account because your phone number or email is already in use.
- [Bluecrew Uses E-Verify](http://help.bluecrewjobs.com/en/articles/1538835-bluecrew-uses-e-verify.md): E-Verify Poster in English and Spanish
- [Bluecrew Onboarding: What to Bring](http://help.bluecrewjobs.com/en/articles/6821046-bluecrew-onboarding-what-to-bring.md)
- [AUTHORIZED REPRESENTATIVE GUIDANCE AND FAQS](http://help.bluecrewjobs.com/en/articles/8510484-authorized-representative-guidance-and-faqs.md)
- [Bluecrew Application Process](http://help.bluecrewjobs.com/en/articles/401875-bluecrew-application-process.md): Description of the steps to get hired at Bluecrew
- [Dos & Don'ts of Bluecrew Profile Picture](http://help.bluecrewjobs.com/en/articles/573624-dos-don-ts-of-bluecrew-profile-picture.md): Check out our key tips!
- [Application Help](http://help.bluecrewjobs.com/en/articles/1114700-application-help.md): Problems going through the sign up questionnaire included
- [Re-Onboard with Bluecrew after Inactivity](http://help.bluecrewjobs.com/en/articles/12785111-re-onboard-with-bluecrew-after-inactivity.md)
- [Acceptable IDs for Onboarding \(I9 forms of identification\)](http://help.bluecrewjobs.com/en/articles/1106576-acceptable-ids-for-onboarding-i9-forms-of-identification.md): Learn what forms of ID you need to bring with you to the interview.

### Crew Member Support

- [Contact Us](http://help.bluecrewjobs.com/en/articles/10628326-contact-us.md): We're here to help!
- [Updating Emergency Contacts](http://help.bluecrewjobs.com/en/articles/13653648-updating-emergency-contacts.md): Update emergency contacts with Bluecrew
- [California Crew Member Reimbursement Policy](http://help.bluecrewjobs.com/en/articles/6217226-california-crew-member-reimbursement-policy.md): This policy outlines how Bluecrew reimburses California employees for work-related expenses.
- [Request for Accommodations](http://help.bluecrewjobs.com/en/articles/5097709-request-for-accommodations.md): How to Request for an Accommodation
- [Rehire Guidelines \(Rejoining Bluecrew\)](http://help.bluecrewjobs.com/en/articles/5043012-rehire-guidelines-rejoining-bluecrew.md): Here are the guidelines for being rehired at Bluecrew if you have previously been separated or terminated with Bluecrew.
- [Bluecrew Associate Benefits](http://help.bluecrewjobs.com/en/articles/3828467-bluecrew-associate-benefits.md)
- [Account Deactivation](http://help.bluecrewjobs.com/en/articles/3179557-account-deactivation.md): What to do if you no longer want to have an account with us and to voluntarily terminate your employment with Bluecrew.
- [How Administrative Review Works](http://help.bluecrewjobs.com/en/articles/839713-how-administrative-review-works.md): Getting to the bottom of an incident, the Bluecrew way.
- [Paid Sick Leave and Paid Leave Policy](http://help.bluecrewjobs.com/en/articles/1106389-paid-sick-leave-and-paid-leave-policy.md)
- [Bluecrew Rules](http://help.bluecrewjobs.com/en/articles/399848-bluecrew-rules.md): Rules and Policies of Bluecrew
- [Attendance Policy](http://help.bluecrewjobs.com/en/articles/421282-attendance-policy.md)
- [Zero Tolerance Policy](http://help.bluecrewjobs.com/en/articles/421274-zero-tolerance-policy.md)
- [Bluecrew Drug & Alcohol- Free Workplace Policy and Crew Consent for Testing](http://help.bluecrewjobs.com/en/articles/3415633-bluecrew-drug-alcohol-free-workplace-policy-and-crew-consent-for-testing.md): Alcohol and drug prohibitions, drug testing, medical marijuana use, and Bluecrew's policies for safe and healthy workplaces.
- [Right to Work Poster](http://help.bluecrewjobs.com/en/articles/1538846-right-to-work-poster.md): If you have the right to work, don't let anyone take it away
- [Illinois Paid Leave for All Workers Act — Crew Member Policy](http://help.bluecrewjobs.com/en/articles/8844212-illinois-paid-leave-for-all-workers-act-crew-member-policy.md): Illinois Paid Leave for All Workers Act \(PLAWA\)
- [Bluecrew Minnesota Earned Sick and Safe Time Policy](http://help.bluecrewjobs.com/en/articles/8844251-bluecrew-minnesota-earned-sick-and-safe-time-policy.md)
- [Cook County Paid Leave Ordinance](http://help.bluecrewjobs.com/en/articles/8844282-cook-county-paid-leave-ordinance.md)
- [Illinois Paid Leave for All Workers Act Notice](http://help.bluecrewjobs.com/en/articles/8844302-illinois-paid-leave-for-all-workers-act-notice.md)
- [Chicago Paid Leave and Paid Sick and Safe Leave – Crewmember Policy](http://help.bluecrewjobs.com/en/articles/9573702-chicago-paid-leave-and-paid-sick-and-safe-leave-crewmember-policy.md)
- [Notice for All Crewmembers Working in Chicago](http://help.bluecrewjobs.com/en/articles/9573761-notice-for-all-crewmembers-working-in-chicago.md)
- [Drug Screen Talent FAQ](http://help.bluecrewjobs.com/en/articles/9883736-drug-screen-talent-faq.md): This document presents answers to potential questions Talent may have while applying to jobs requiring a drug screen.
- [Crew Member Acknowledgements](http://help.bluecrewjobs.com/en/articles/10472068-crew-member-acknowledgements.md): Know your rights about timekeeping and reimbursements
- [Perks & Discounts](http://help.bluecrewjobs.com/en/articles/11055105-perks-discounts.md): Employbridge, powered by Bluecrew, Perks & Discounts is your exclusive employee perks program.
- [How to request On Demand Payment](http://help.bluecrewjobs.com/en/articles/9768582-how-to-request-on-demand-payment.md): To request an On Demand Payment, please follow the steps listed below.
- [Browsing for jobs using Find Work](http://help.bluecrewjobs.com/en/articles/6197973-browsing-for-jobs-using-find-work.md): Find a job that fits your schedule and preferences.
- [How to Request a Day Off](http://help.bluecrewjobs.com/en/articles/6293144-how-to-request-a-day-off.md): Canceling a shift from your schedule without canceling an entire assignment.
- [Was there an incident at work?](http://help.bluecrewjobs.com/en/articles/2667868-was-there-an-incident-at-work.md): How to report incidents at the job site.
- [Injured? Call the injury hotline](http://help.bluecrewjobs.com/en/articles/2666997-injured-call-the-injury-hotline.md): How to get help when injured on the job.
- [Difference between Requesting a Day Off and Canceling](http://help.bluecrewjobs.com/en/articles/1939728-difference-between-requesting-a-day-off-and-canceling.md): Cancel = CANCELS ENTIRE JOB POST \(ALL SHIFTS\) Request Day Off = SPECIFIC DAY OFF
- [Advance Background Check](http://help.bluecrewjobs.com/en/articles/9540402-advance-background-check.md): This article presents answers to potential questions Talent may have while applying to jobs requiring advance background checks \(BGC\).
- [Refer Friends to Bluecrew](http://help.bluecrewjobs.com/en/articles/632448-refer-friends-to-bluecrew.md): How to earn a referral bonus by referring your friends to Bluecrew
- [I’m having issues with my app. What now?](http://help.bluecrewjobs.com/en/articles/1221298-i-m-having-issues-with-my-app-what-now.md): Learn what to do if you are experiencing issues logging in or using the Bluecrew App.
- [I Forgot My Password! \(How to reset\)](http://help.bluecrewjobs.com/en/articles/1204224-i-forgot-my-password-how-to-reset.md): Learn how to reset your password if you forget it.
- [Where is Bluecrew Located?](http://help.bluecrewjobs.com/en/articles/1106788-where-is-bluecrew-located.md): Learn about the cities and locations where Bluecrew is located.
- [How to Turn on App Notifications](http://help.bluecrewjobs.com/en/articles/2047799-how-to-turn-on-app-notifications.md): How to turn on notifications on your phone
- [Registro a Bluecrew: ¿Que traer?](http://help.bluecrewjobs.com/en/articles/7950883-registro-a-bluecrew-que-traer.md): Lista de artículos necesarios durante las sesiones de registro a Bluecrew
- [COVID-19 Proof of Vaccination](http://help.bluecrewjobs.com/en/articles/5837919-covid-19-proof-of-vaccination.md)
- [COVID-19 Vaccine FAQs](http://help.bluecrewjobs.com/en/articles/5117472-covid-19-vaccine-faqs.md)

### Workplace Support

- [Adding a shift that occured in the past](http://help.bluecrewjobs.com/en/articles/15167941-adding-a-shift-that-occured-in-the-past.md): This article will walk through the steps that you can take to create new shift in the timesheets view.
- [Ensuring Timely Tip Distribution](http://help.bluecrewjobs.com/en/articles/15421873-ensuring-timely-tip-distribution.md): How to ensure timely payment of tips for Bluecrew Crew Members
- [Updating Bank Information](http://help.bluecrewjobs.com/en/articles/7860898-updating-bank-information.md): Find more information here about required banking information updates for Bluecrew customers.

### Commitment to an Ethical and Safe Workplace

- [General Safety Information](http://help.bluecrewjobs.com/en/articles/7905101-general-safety-information.md): General workplace safety information to ensure a safe working environment.
- [Employbridge Code of Conduct](http://help.bluecrewjobs.com/en/articles/9682802-employbridge-code-of-conduct.md): The Employbridge Code of Conduct booklet
- [EmployBridge Hotline FAQs](http://help.bluecrewjobs.com/en/articles/7143757-employbridge-hotline-faqs.md): Learn more about the EmployBridge Hotline.
- [EmployBridge Hotline](http://help.bluecrewjobs.com/en/articles/7143737-employbridge-hotline.md): The EmployBridge Hotline is available to report violations of law, policy, or issues in the workplace 24 hours a day, 7 days a week

### Points and Promotions

- [Bluecrew Rewards FAQs](http://help.bluecrewjobs.com/en/articles/6500579-bluecrew-rewards-faqs.md): Learn more about Bluecrew Rewards, powered by Onaroll. This replaces Bluecrew's previous points system.

### Internal SOPs

- [Workplace Violence and Heat Illness Prevention Programs for California Client Worksites](http://help.bluecrewjobs.com/en/articles/12420039-workplace-violence-and-heat-illness-prevention-programs-for-california-client-worksites.md)

## Español

### Application And Hiring Process

- [Esta Organización Participa en E-Verify](http://help.bluecrewjobs.com/es/articles/1538835-esta-organizacion-participa-en-e-verify.md)
- [ORIENTACIÓN Y PREGUNTAS FRECUENTES PARA REPRESENTANTES AUTORIZADOS](http://help.bluecrewjobs.com/es/articles/8510484-orientacion-y-preguntas-frecuentes-para-representantes-autorizados.md)

### Crew Member Support

- [¡Los miembros de Bluecrew ya pueden inscribirse en los beneficios de Employbridge!](http://help.bluecrewjobs.com/es/articles/3828467-los-miembros-de-bluecrew-ya-pueden-inscribirse-en-los-beneficios-de-employbridge.md)
- [Derecho a trabajar](http://help.bluecrewjobs.com/es/articles/1538846-derecho-a-trabajar.md): Si usted tiene derecho a trabajar
- [Aviso para todos los "crewmembers" que trabajan en Chicago](http://help.bluecrewjobs.com/es/articles/9573761-aviso-para-todos-los-crewmembers-que-trabajan-en-chicago.md)
- [Cómo solicitar un día libre](http://help.bluecrewjobs.com/es/articles/6293144-como-solicitar-un-dia-libre.md): Cancelar un turno de su horario sin cancelar todo un horario.
- [Tengo problemas con mi aplicación. ¿Y ahora qué?](http://help.bluecrewjobs.com/es/articles/1221298-tengo-problemas-con-mi-aplicacion-y-ahora-que.md): Descubre qué hacer si tienes problemas con tu aplicación.
- [¿Dónde se encuentra Bluecrew?](http://help.bluecrewjobs.com/es/articles/1106788-donde-se-encuentra-bluecrew.md): Conozca las ciudades y localizaciones en las que se encuentra Bluecrew.

### Points and Promotions

- [Plan de Móvil Gratuito - Preguntas Frecuentes](http://help.bluecrewjobs.com/es/articles/6396338-plan-de-movil-gratuito-preguntas-frecuentes.md): Preguntas Frecuentes sobre el beneficio del plan de móvil gratuito de T-Mobile

### Internal SOPs

- [Programas de prevención de violencia laboral y enfrermedades por calor en lugares de trabajo de Bluecrew de clientes de California](http://help.bluecrewjobs.com/es/articles/12420039-programas-de-prevencion-de-violencia-laboral-y-enfrermedades-por-calor-en-lugares-de-trabajo-de-bluecrew-de-clientes-de-california.md)