In order to cancel a job that you have accepted, you must provide us with a 16-hour cancellation notice. Failing to do will automatically suspend your account for 4 days, no matter the circumstance.
Please note, the 16 hours window refers to the first shift of a job. This means that if you canceled a three-day assignment after working the first day, even if it's more than 16 hours until the second shift, your account will be suspended.
Also please note, canceling a single job will cancel the entire schedule for that job. If you need to take a day off, please see our policy on taking a day off. Please remember, it is unacceptable to request a day off for short-term jobs (under 2 weeks) for non-urgent reasons.
If you are on a long-term assignment and you need to cancel or call in sick, you must write to live support via your app or at www.bluecrewjobs.com. Failing to do so will be deemed as a no call no show.