Bluecrew Rules

Rules and Policies of Bluecrew

Updated this week

We strongly believe that everyone should be able to work based completely on their own schedule and interests. We believe that all of our work spaces should be positive, safe and and happy place to go to work at. We work diligently on all issues as we work with thousands of other employees as well. With all being said, the following policies are to ensure that Bluecrew is fair to everybody on our system, and to ensure that there are always enough jobs for everyone.


The following are types of “zero tolerance” offenses that result in immediate termination. These acts not only impact the possibility of continued employment, but often have a negative impact on the service reputations of Bluecrew’s and Clients’ brands, revenues, as well as reduce other Crew’s opportunities for earning, and thus, one offense will result in termination.

Bluecrew’s zero-tolerance offenses for Crew include, but are not limited to, the following:

  • No Call No Show (NCNS)

  • Wage Theft

  • Falsifying Work Hours (Dishonesty)

  • Alcohol and/or Drug Use

  • Job Abandonment

  • Misconduct

  • Theft

  • Workplace Violence

  • Harassment or Discrimination

  • Filing a False Report

For details about these types of zero tolerance offenses, please refer to Bluecrew’s Disciplinary Policy.

If you have any additional questions about the 3-strike policy, please reach out using the Help area of the app.


Your employment with Bluecrew will be terminated after three (3) offenses of the following within a rolling 12-month period:

  • Do Not Send Back (DSB) — Bluecrew’s Clients have the option of requesting that certain Crew not be sent back to their workplace(s). The crew member will be removed from the schedule, and the assignment will be ended on the date the DSB is issued. Crew members who receive DSB’s are expected to honor the client’s decision, engage in respectful interactions with Bluecrew teams, and refrain from contacting the client or showing up at the worksite uninvited.

  • Short-Notice Cancellation — As a professional courtesy, we request you provide Bluecrew with a cancellation notice a minimum of 12 hours before your job begins, via canceling the job in your app.

  • Attendance Policy Violations — Tardiness, unexcused absences, excessive call-offs, returning from breaks late, failure to clock-in and clock-out onsite or as directed by client (i.e. sign-in sheets approved by client supervisor).

How we calculate the rolling 12-month period: Bluecrew takes into account offenses that occur within the last 12 months. For example, if today’s date is May 5, 2020, Bluecrew looks backward 12 months from today’s date to count the number of recorded job-related offenses. In this example, the 12-month disciplinary period is from May 6, 2019 through May 5, 2020.

If you have any additional questions about the 3-strike policy, please reach out using the Help area of the app.

Did this answer your question?